Employment Opportunities

he positions below are currently open with the City of Hendersonville.

Online Employment Application -or- Employment Application (PDF)

Please contact :

Jennifer Harrell, Human Resources Director
City of Hendersonville
160 Sixth Avenue East
Hendersonville, NC 28792

Email: hremployment@hvlnc.gov

Phone: (828)697-3003
Fax:      (828)697-8645

Any employment opportunities are shown below.  

 

Downtown Ambassador

The City of Hendersonville is in search of the next Downtown Ambassador. The part -time employee will perform a variety of duties including answering questions from the public regarding directions, events, building locations and parking policies. Work includes issuing parking citations and warnings for various parking violations. Assist other City staff in inspecting, assessing and reporting maintenance issues, setting up for events, traffic control, assist with parking for downtown events, general sweeping and litter pick up. The employee is supervised by the Parking Services Supervisor. The employee is expected to have knowledge of Downtown Hendersonville geography. Work includes use of a hand held computer and the ability to write paper tickets. Work is performed under supervision of the Parking Services Supervisor.

Employees are required to walk for extended periods of time and work is in an outside environment exposed to extreme cold, heat, noise and atmospheric conditions.

The employee will have knowledge of applicable state, federal and local laws pertaining to job duties. Ability to exercise sound independent judgement. Must maintain a high level of customer service. Must have the ability to understand and apply parking regulations. Must possess effective communication skills, both written and verbal. Ability to operate a motorized vehicle or bicycle. Must be able to handle sensitive customer complaints, requests and situations with professional decorum. Must be able to exercise proper judgment, tact and diplomacy in dealing with people. Must have the ability to follow instructions, work alone and prepare written records of work activity. Must be able to work in congested traffic situations and safety conscious at all times. Performs related duties as required or assigned.

The position requires graduation from high school or an equivalent combination of experience and education in the knowledge skills and abilities above.

Hours and schedule will vary.

Salary: $12.00 per hour.

To apply: Upload or send a completed City of Hendersonville application  or bring/mail to Human Resources, City Hall, 160 Sixth Ave. E, Hendersonville, NC 28792. Resumes may be submitted with the application but not instead of application. This position will remain open until filled. For complete job description, contact Human Resources. The City of Hendersonville is an Equal Opportunity Employer.

                                                      

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Fire Battalion Chief

The City of Hendersonville Fire Department was established in 1892 and is currently the busiest fire department in Henderson County.  The department has a total of 37 members making up four divisions: Administration (3), Operations (30), Life Safety (3), and Training (1).  The department utilizes 3 rotating shifts working in 24-hour increments; which provides continuous coverage 365 days a year out of 2 fire stations. The members are broken into 2 Engine companies and a Ladder Company.  All employees are NFPA certified Firefighters and Emergency Medical Technicians at the basic level with the exception of the Administrative Assistant. Annually, the department responds to over 4,600 calls for service and maintains an ISO Class 3 rating.

The City of Hendersonville Fire Department recently received a Staffing for Adequate Fire & Emergency Response Grant and is in the process of hiring twelve new Firefighters.  These Firefighters will allow the department to add an additional engine company and three new Operational Battalion Chief positions bringing the total members to 49.  The City has also purchased property for a third fire station and approved the purchase of a third engine company, replacement of our existing ladder company and engine over the next three years. 

City of Hendersonville

The City of Hendersonville is located in the center of Henderson County, along the Eastern Escarpment of the southern Blue Ridge Mountains and serves as the county seat. The City is 7 square miles and the population as of 2017 was 14,165.  This is a 19% increase since 2000. The City changes with the seasons, and truly cannot be measured by the almost 14,000 residents that call it home. The daytime population for the City is estimated to be around 30,000 due to the influx of people coming into the City for work. The historic downtown Main Street is a nationally recognized tourist attraction and brings a multitude of people of various ages to enjoy the numerous restaurants, unique shopping and night life activities.  Hendersonville's median age is 47, which is 9 years above the median for the state.  The City also has an extremely high population over the age of 65 (31.5%) compared to the state (15.9%) which also attributes to the high call volume.  The city has multiple high hazard locations including a 222-bed hospital, 5 educational facilities, several large retirement communities that include assisted living, as well as several historic districts downtown that include large houses that date back to the 1800's.

About the Position

The Battalion Chief is responsible for planning and supervising the activities and response requirements of fire suppression and emergency response personnel for multiple fire stations during a 24-hour shift work schedule. Emphasis of the work is on management of personnel, serving as incident commander, resolving employee relations issues, communicating new policies and procedures, community relations, time management, fiscal and capital resource management, overseeing the maintenance of equipment, maintenance of budgets, teaching fire related classes, investigating fires, and other related work. An employee in this class is the first level of management in the department and exercises significant independence of action, discretion, and judgment in the department’s response to emergency situations. Work is performed under the general supervision of the Deputy Fire Chief and is evaluated on the basis of individual and team performance objectives, observation, reports, and quality and quantity of work performed.

Knowledge, Skills and Abilities

  • Thorough knowledge of City’s geography, street locations and hydrant locations
  • Thorough knowledge of current firefighting practices and procedures
  • Thorough knowledge of firefighting hazards and related safety precautions
  • Knowledge of principles and practices of supervision and management of human resources
  • Ability to take command of emergency situations, determine the method of suppression, and supervise personnel performing suppression activities ensuring proper procedures and safety
  • Ability to supervise personnel at different locations throughout the city; ability to plan and present on-going training of personnel to ensure readiness and meet state requirements
  • Ability to establish and maintain effective working relationships with other fire department employees, other city employees, and the general public
  • Ability to conduct fire prevention/ fire safety training from school age children to senior adults
  • Ability to deliver fire department presentations to community groups
  • Ability to represent the City fire department in a positive and professional manner
  • Skilled in operating fire apparatus such as trucks, pumps, levers, hoses, radios and firefighting tools such as pry bars, axes, nozzles, air packs, fans, shovels, rakes, sledgehammers, jaws-of-life or other extraction tools, defibrillator, engine trucks, and other tools and equipment

Physical Requirements

Work in this position is characteristically supervisory in nature. However, depending upon the circumstances of any fire related call the employee may be exposed to some of the same physical requirements of other fire employees which is heavy work requiring exertion of and/or in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Employee must have the physical stamina to endure the rigors of intensive firefighting and salvage work. Employee must have the visual acuity to be the operator of a truck and other equipment and be able to distinguish colors and see peripherally from both eyes.

Desirable Education and Experience

  • Associate degree in fire science technology or related field is required. 
  • A minimum of seven years with a Firefighter Level II Certification
  • A minimum of three years of supervisory experience in the rank of Fire Captain, Fire Lieutenant, Deputy Fire Marshal, Assistant Fire Marshal, or Fire Training Officer.  

Special Requirements

  • Certification as a Firefighter Level II
  • Valid Driver’s License (Obtain Class B drivers license within one year of employment)
  • Emergency Medical Technician (EMT-Basic)
  • NC certification at Hazmat Operations Level
  • Emergency Vehicle Driver Certification
  • NIMS 100, 200, 300, 700, 800
  • Child Passenger Safety Seat Technician (Obtain within one year of employment)
  • Driver Operator Pumps
  • Driver Operator Aerials
  • Fire Instructor Level II
  • Fire Officer II
  • Fire Inspector Level I (Obtain within one year of employment)

Compensation Package

  • Starting Salary - $51,940 - $65,495 Depending on qualifications.
  • This position is non-exempt
  • Medical, dental and vision insurance available for employees and dependents. City pays for employee portion.
  • Participation in the North Carolina Local Governmental Employees’ retirement System.
  • Optional 401(k) available both Pre-tax and Roth options.
  • Twelve Paid holidays.
  • Vacation and sick leave.
  • Employee Clinic

Application Process & Closing date:

To apply please submit a City of Hendersonville Application online, a resume, and a valid driver’s license to the Human Resources Department.  The closing date for this position is Friday, November 01, 2019 at 12:00 pm.  The City of Hendersonville is an Equal Opportunity Employer.  

Information about Assessment

The Assessment Center will be conducted on November 20, 2019 in Hendersonville by JQJ Consulting. 

The assessment center will comprise of a:

  • Writing Assignment (Performed before assessment center)
  • Role Play Scenario
  • Incident Operations Simulation
  • Presentation Exercise

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Instrumentation and Electrical Technician

As part of the Water and Sewer Department the Instrumentation and Electrical Technician plans, organizes and directs the operations and maintenance of the city’s SCADA (Supervisory Control and Data Acquisition) and electrical systems associated with water treatment plant, wastewater treatment plant, distribution and collections systems, pumping facilities, and related facilities and equipment.  Work is performed in accordance with state and federal laws and regulations.  Assist departmental management with budget development and administration, long range planning for facilities, establishing and maintaining records and reports necessary for full compliance with all regulations and for effective management decision-making, and insuring effective productivity of assigned personnel.  Work involves considerable contact with water treatment, wastewater treatment and facilities maintenance staff. Work is performed under the general supervision of the utilities director or operations manager.

The employee installs, troubleshoots, maintains and repairs SCADA associated software, equipment, motor controls, generator equipment and field devices to keep the City’s SCADA system functional. Troubleshoots, maintains and repairs all electrical system components at the water and sewer facilities to maintain services. Maintains record of parts used and hours worked on job by entering data into the work order management system. Oversees contract electricians and technicians in the performance of tasks required to install, repair and maintain the SCADA system, pumping facilities and other related instrumentation and electrical equipment throughout the city’s utility systems. Maintain and calibrate electronic instruments, radios and control devices associated with the city’s SCADA system; re-calibrate the same on a periodic basis. Research new and existing equipment and software for the purpose of ordering new and replacement software, parts and equipment; receive and provide training on SCADA equipment, as required. Coordinate major repairs with supervisors and with other division personnel within the department. Coordinate with various electric, gas and telecommunications companies to install, maintain and restore services associated with city water and sewer facilities. Maintain and repair motor control centers and electrical panels. Prepare and interpret electrical, pneumatic and hydraulic drawings and diagrams; review electrical schematics to troubleshoot system malfunctions. Prepare and interpret specifications for additional and replacement equipment. Performs other related job duties as required.

The employee should have thorough knowledge of the principles and practices of water and wastewater treatment, distribution and collection transmission lines, pumping stations, metering, and other utility systems appurtenances; local, state, and federal laws and regulations relating to electrical construction associated with water and wastewater treatment, water distribution and sewer collection; understanding of budgeting, purchasing, and personnel policies and practices; computer technology, electrical and mechanical systems as well as plumbing, pneumatics and pressure. Working knowledge of engineering principles and their application to utilities construction and maintenance; mechanical, electrical and electronic trades as applied to water treatment, wastewater treatment, water distribution and sewer collection equipment maintenance and repair. Ability to analyze information and make effective decisions; ability to establish and maintain effective working relationships with city officials, electric/gas/telecommunications service providers, regulatory officials, contractors, other City employees and with the general public; prepare, present and interpret records and reports.

Work in this class is defined as heavy work requiring physical exertion of in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of frequently, and/or up to 20 pounds of force constantly to move objects. Work is performed primarily in outside environmental condition.

Salary:  The position is in a pay grade 14 with a salary range of $38,758- $58,980. Hiring salary will be determined based on qualifications and internal equity. FLSA status: Non-exempt.

Education and Experience: Graduation with 2-year associate’s degree with coursework in electrical, electronics and programming or a combination of experience and education. 3-years or less experience in instrumentation and electrical field, prefer experience with water and wastewater utilities. Must have good working knowledge of the North Carolina Electrical Code with work having been conducted under the director of a NC licensed electrician or ability to obtain electrical licensing within two years of employment. Limited experience with SCADA control system technology and radio telemetry is required. Some college coursework in electrical and instrumentation is desired. Two (2) – four (4) years of primary experience in the installation and maintenance of pumping systems associated with water treatment facilities, wastewater treatment facilities and those pumping systems associated with water distribution and sewer collection systems; automated control systems, SCADA and electrical systems. Valid driver’s license required.  NC Limited or Unlimited Electrical license preferred.

To apply: Upload a cover letter, resume and completed City of Hendersonville application  or Mail to: Human Resources, City Hall, 160 Sixth Ave. E, Hendersonville, NC 28792. Resumes may be submitted with the application but not instead of application. This position will remain open until filled. The City of Hendersonville is an Equal Opportunity Employer.   

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Line Maintenance Mechanic I

As part of the Water and Sewer Department, a Line Maintenance Mechanic I performs routine manual labor in the installation, maintenance, and repair of water and sewer lines, meters, hydrants, and other infrastructure facilities. Work is generally performed as part of a work team to maintain and repair underground utility systems. Employee will operate a variety of equipment installing water or sewer lines. Maintains daily work orders and reports. Installs hydrants, meters, valves, repair clamps and related pipeline apparatus; sets meter boxes. Performs other work as assigned. Employee will need skill in the operation of lightweight and medium-weight construction equipment. Working knowledge of the tools, materials and equipment used in the installation, replacement, maintenance and repair of utility lines. Working knowledge of a variety of maintenance and manual methods and tasks involved in the installation, maintenance, repair and replacement of utility lines and appurtenances. Working knowledge of the use of common hand and power tools. Working knowledge of the safe use and operation and preventive maintenance of common automotive and mechanical equipment.  

Work is defined as heavy work requiring physical exertion of in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of frequently, and/or up to 20 pounds of force constantly to move objects. Work is performed primarily in outside environmental conditions including extreme heat and cold with snow and ice .Work may be in close quarters, crawl spaces, shafts, manhole and other small places.

The position requires a High School diploma or equivalent. One year or less experience in water distribution and/or wastewater collection system repair, maintenance and/or construction is required with some basic knowledge of equipment operations and safety. Must be certified at the NC water distribution system operator grade C level or NC wastewater collection system operator grade I level or ability to obtain within 18-months of employment. Must also possess a Commercial Driver’s License (CDL) level A at the time of hiring or ability to obtain within six months of employment. Flagger certification preferred.

The position is a pay grade 8 with a starting salary of $28,922. Upon successful completion of a six month probationary period the salary will be moved to $30,368. Hiring salary will be determined based on qualifications and internal equity.

To apply: Upload or send a completed City of Hendersonville application to hremployment@hvlnc.gov or bring/mail to Human Resources, City Hall, 160 Sixth Ave. E, Hendersonville, NC 28792.This position will remain open until filled. For complete job description contact Human Resources. The City of Hendersonville is an Equal Opportunity Employer.                                                                                                                                                                                                                                                                 

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Operations Support Supervisor

As part of the Water and Sewer department, the Operations Support Supervisor is responsible for a variety of para-professional and supervisory activities associated with supporting the activities of utilities operations. The employee performs a variety of tasks ensuring the efficient operation of the Water and Sewer Department’s field operations divisions.  Focus of the work is on participating and facilitating the operations of the warehouse, taps, locations and assisting meter operations by establishing new accounts and ensuring proper account billing.

Employee performs inventory accounting, purchase requisition creation and tracking; processing invoices using Laserfische; procurement card approval and proper budget coding for payment. Answers telephone or greets walk-in customers to respond to service issues, concerns or questions; creates work orders for field operations personnel to respond to potential problems. Oversees water and sewer tap application process; creates new accounts; reconciles meters to accounts for correct billing process; performs miscellaneous billing and bulk water sales billing. Creates and assigns work orders for locators from the NC 811 System (underground utility locator service); closes work orders upon execution. Reconciles water and sewer inventory on a monthly basis; ensures inventory is properly managed and recorded; supervises warehouse staff; orders supplies, materials, uniforms, etc. Fills-in, as needed, and assists in other divisions of department and performs other related job duties as assigned.

The employee should have thorough knowledge of water and sewer billing software programs and work order system and procedures. Applicable knowledge of budgeting and accounts payable processes. Considerable knowledge of effective supervisory principles and practices and organizational personnel policies and procedures. Applicable knowledge of bookkeeping, accounting terminology, account coding and utility fee collections procedures. Ability to operate assigned equipment such as forklift, scissor lift and shop truck.

Education and Experience: The position requires an associate degree or equivalent educational experience in Accounting. Two (2) to four (4) years of relevant work experience and a valid driver's license. Forklift training and experience desired.

 Salary: The position is a pay grade 13 with a salary range of $36,912 -$56,171. FLSA Status: Non-exempt.
 Hiring salary will be determined based on qualifications and internal equity. The position is open until filled.

To apply: Upload or send a completed City of Hendersonville application , resume and cover letter or bring/mail to Human Resources, City Hall, 160 6th Ave. E, Hendersonville, NC 28792. Resumes may be submitted with the application but not instead of application. For complete job description, contact Human Resources. The City of Hendersonville is an Equal Opportunity Employer.

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 School Crossing Guard

The City of Hendersonville is seeking applicants for a School Crossing Guard. Crossing Guards work Monday through Friday for about 30 minutes in the morning and 30 minutes in the afternoon, as school starts and ends.  The times are somewhere between the hours of 07:25-08:30AM and 2:25-3:30PM on school days.

Duties:

  1. Will have the responsibility of escorting young children across streets, stopping traffic as necessary.
  2. Will have to familiarize themselves with basic traffic control signals and successfully apply them.
  3. Must be at prescribed location at least five minutes before the start of school and the end of the school day.

Qualifications:

  1. Must be able to work in a courteous manner with the public, especially young children.
  2. Must be in observant and alert.
  3. Must be able to turn, stand for 30-40 minutes at a time, bend at the knees, lift and push up to 50 pounds, move arms in multiple directions.
  4. Good eyesight and hearing is very important.
  5. Must be able to withstand inclement weather.

The rate of pay is $25.00 per hour.

To apply: Applications may be obtained at the Police Records department within City Hall or upload a completed City of Hendersonville application or bring/mail to Human Resources, City Hall, 160 Sixth Ave. E, Hendersonville, NC 28792. Resumes may be submitted with the application but not instead of application. This position will remain open until filled. The City of Hendersonville is an Equal Opportunity Employer.

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Wastewater Treatment Plant Operator

As part of the Water and Sewer Department, the Wastewater Treatment Plant Operator is responsible for operating and maintaining the City’s wastewater treatment plant. Emphasis of the work is on making hourly rounds of the plant to inspect operations, entering readings into operating records, taking samples from pre-determined locations throughout the treatment plant and performing required tests, documenting and/or repairing malfunctions, troubleshooting mechanical problems, performing preventive maintenance on plant equipment and performing other related plant work, as required. Work of the wastewater plant operator is differentiated by the differing levels of state certification (Grade I being the lowest and Grade IV being the highest), length of experience and broader knowledge and responsibilities of plant operations. The employee will also maintain the cleanliness and appearance of the physical plant building and grounds. Answers phones and give information to visitors or vendors, and performs other related job duties as assigned.

The position requires graduation from high school or equivalency for all levels. Some high school or college coursework in environmental science, physics, chemistry, hydrology, water and wastewater engineering, or related study is preferred; an Associate’s degree in the physical or biological sciences may be required at higher levels of certification. Valid driver’s license required.

  • Wastewater Plant Operator I: 1-year or less experience in a wastewater treatment facility. Must be certified at the NC wastewater operator grade I level or ability to obtain within one year of employment.
  • Wastewater Plant Operator II: 1 - 2 years of experience in a wastewater treatment facility. Must be certified at the NC wastewater operator grade II level or ability to obtain within one year of employment.
  • Wastewater Plant Operator III:  3 years or more experience in the operation and maintenance of a wastewater treatment facility. Must be certified at the NC wastewater operator grade III and IV level or ability to obtain grade IV within eighteen months of employment.

    This position will possibly work second shift and requires exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects. Work is subject to inside and outside environmental conditions including extreme heat and extreme cold.

    The Operator I position is in a pay grade 8 with a starting salary of $28,922. Upon a successful six month probationary period the salary will be moved to $30,368. Hiring salary will be determined based on qualifications and internal equity. The complete job description can be obtained by contacting the Human Resources Department.

    To apply: Upload or send a completed City of Hendersonville application  or bring/mail to Human Resources, City Hall, 160 Sixth Avenue East, Hendersonville, NC 28792. The position will be open until filled. The City of Hendersonville is an Equal Opportunity Employer.