Automatic Bank Draft
The City of Hendersonville Water & Sewer Department offers Automatic Bank Draft to its customers and multiple ways to enroll.
You can submit the form online or download the Automatic Bank Draft Form, print and complete it and mail it to:
Hendersonville Water and Sewer
160 Sixth Avenue East
Hendersonville, NC 28792
You can drop it off at the Payment window located on the first floor of City Hall (located at the corner of 6th Ave. & King St) anytime between 9:00 a.m. - 5:00 p.m., Monday-Friday. You cannot use a counter check or a deposit slip to set up your ACH. A $25 fee will be charged for any return drafts due to incorrect information entered or insufficient funds. Please take your time and enter your information in correctly.
**Effective October 1, 2019, the City of Hendersonville Customer Service Division will be updating their hours to 9am – 5pm (Monday through Friday).**
Please note, you will continue to receive your bill each month, as before, to give you information concerning your consumption, as well as the bill amount. Once your banking information has been set up in our system a notation will appear on your next bill stating "TO BE PAID BY BANK DRAFT". Please continue paying your bill until you see this statement appear on your bill. Your bank account will be charged the "TOTAL AMOUNT DUE" on the "Due Date" that appears on your bill.
If you have any questions, please call us at (828) 697-3052.