Hiring FAQs

Thank you for your interest in applying with the City of Hendersonville.   

If you have any questions or concerns, email our HR team or call us at (828) 697-3003. 

How do I find out what jobs are available?

A list of open positions can be viewed online. Visit our online career site to see what opportunities are currently available.  

How do I apply for a job?

Once on the career site, select the job you are qualified for and interested in and select ‘Apply Now’ to complete your application 

What do I need to include on my application?

You will be asked to provide your name, address, contact information, education, employment history, and references (please include phone numbers for previous employment and references). You are given the option to upload a resume and certificates in addition to your application.  

The more information you provide, the easier it will be to effectively evaluate your skills, abilities and qualifications. Incomplete applications may be rejected so please be thorough. Your resume may be included as a supplement to your application but cannot replace any information required on the application. 

Who will see my application?

The City of Hendersonville takes your privacy seriously. All information is on a secure web server. Only Human Resources and designated hiring managers who are authorized to review applications for specific job openings will have access. The City of Hendersonville does not share its database with other organizations. 

How is the hiring bonus awarded?

New, full-time employees shall be eligible for the hiring bonus program, up to $4,500 in one-time bonus pay.

  • The first distribution will occur upon hiring of the new employee in the amount of $1,500.
  • The second distribution will occur upon successful completion of the 6-month review with the City and receiving a meets expectation or greater on the review program, in the amount of $1,500.
  • The final distribution will occur upon successful completion of the 1-year (annual) review with the City and receiving a meets expectation or greater on the review program, in the amount of $1,500.

Existing employees who refer or recruit a new full-time employee into an open position will be eligible for a recruitment one-time bonus in the amount of $500.  To be eligible for a recruitment bonus the referring employee’s name must be submitted by the candidate. Once the candidate successfully completes the 6-month review, listed above, the referring employee will receive their $500 bonus.

How much employment history should I include in my application?

List your complete employment history for the past ten years starting with your most recent employer. List all positions held, including military experience, part-time, summer, and/or volunteer work; do not omit any employers. Explain any gaps in employment. You must include job-related duties on your application even if you have included a resume. 

Can I apply by sending my resume via e-mail?

No, you must apply by going to the career site and completing the application. Please make sure you include all relevant education and experience history on your application, or you may be disqualified from the review process. 

How do I check the status of my application?

You may contact hremployemnt@hvlnc.gov to check the status of your application. 

Can I apply for more than one job at a time?

Yes, however, you must complete separate applications for each position. 

How will I know how long a position is open?

Some positions show a closing date, and some remain open until filled. We recommend you complete your application as soon as possible to ensure you are considered 

The position is no longer posted on the career site - can I still apply?

As with any position, once a closing date has passed or the position has been filled, no applications will be accepted or considered. To avoid missing a deadline, we encourage you to apply early, as we are unable to make exceptions. 

How do I know if the City of Hendersonville successfully received my online application?

After you have submitted your online application, you will receive an email confirmation. 

What is the selection process?

The selection process and timelines will vary by position. Only applicants who meet the minimum qualifications and submit complete applications will be considered. The selection process may include tests and/or panel interviews. Candidates participating in the hiring process will be notified via email of the outcome 

What if I am interested in a position that is not on the career site?

You may create a profile on the career site to receive information on future employment opportunities with the City of Hendersonville. 

What if I do not have a computer, email, or access to the web?

Public computers are available at the Henderson County Public Library. Family and friends may also have Internet access available for you to use.  

If you do not already have an email address, free email is available through several providers. Each individual applicant must have a unique email address. 

You may also call our HR Department at (828) 697-3003 to schedule an appointment for assistance. 

What if I need help submitting my application?

Human Resources is committed to ensuring that this process is easy and user-friendly. You may email our HR team or call us at (828) 697-3003 if you have difficulty submitting your application. 

Questions may be directed to:

Jennifer Harrell, Human Resources Director
City of Hendersonville
160 Sixth Avenue East
Hendersonville, NC 28792

Email: hremployment@hvlnc.gov

Phone: (828) 697-3003
Fax: (828) 697-8645

four employees wearing job specific uniforms and the city seal