Field Operations

Field Operations – Excavations, Preventive Maintenance and Facilities Maintenance

Purpose: The purpose of these divisions is to install and maintain a system to deliver safe drinking water to the customer's tap that meets or exceeds all state and federal safe drinking water regulations. We install and maintain a sanitary sewer collection system to provide a safe and economical means of transporting sanitary sewer to our treatment facility.

Responsibilities: This group is subdivided into three divisions as follows:

Excavations: This division is responsible for maintaining over 683-miles of water mains within the City distribution system. We operate a program of line replacements, leak repairs and system maintenance to ensure the quality of water delivered. We also maintain the fire protection system through regular testing and repair of the fire hydrants and water valves throughout the system.

Preventive Maintenance: This division is responsible for maintaining over 200-miles of sanitary sewer lines necessary to transport sewer from the customer lines to the treatment plant. We clean and inspect the lines as necessary to prevent blockages and to eliminate inflow and infiltration.

Facilities Maintenance: This division is responsible for operating maintaining approximately 54-water pumping stations, 24-water storage tanks and 30-sewer pumping stations throughout the City's water distribution and sewer collections systems along with all communication systems associated with these facilities.

Located at:
Operations Center
305 Williams St.
Hendersonville, NC 28792

Phone: (828) 697-3073

Chad Freeman
Operations Manager

Utility Systems Supervisor, Preventive Maintenance

Utility Systems Supervisor, Excavations

Facilities Maintenance Supervisor