Bill Assistance

Billing Assistance Options

If you are having difficulty paying your utility bill, please contact the agencies listed below for assistance options:

Low Income Household Water Assistance Program (LIHWAP)

Interfaith Assistance Ministry

Salvation Army
239 Third Ave E.
Hendersonville, NC 28792
Phone: (828) 693-4181

NC 2-1-1 is a United Way information referral service connecting callers to local health and human services resources

*The City of Hendersonville, NC is not responsible for the content of any external websites. Any questions related to the services provided by these organizations should be directed to the organization in question.


Customer Service email

If you have a Water/Sewer emergency after hours and need immediate assistance, please call (828) 891-7779.

Physical Address:
City Hall

160 Sixth Ave. E.
Hendersonville, NC.

Free parking is located behind City Hall in the parking lot at the corner of 6th Ave. & King St.