The Public Works Department maintains 68 miles of City streets but all streets in the City are not City-maintained. The North Carolina Department of Transportation (NCDOT) maintains several major thoroughfares (U.S. 64, U.S. 176, Highway 25, and Highway 191 - including King and Church Streets, and others). To check if your street is City, State (NCDOT) or privately maintained view this map [pdf].
Funding for the maintenance of City streets come from what is known as Powell Bill funds. These funds are not property taxes but are monies received from the taxes paid on gasoline. Allocation of these funds is based on population (75%) and street mileage (25%). Recently, City Council made street maintenance a very high priority by allocating one cent of the property tax toward street maintenance. All of this money goes directly toward our annual street resurfacing program.
The monies the City receives from the Powell Bill Fund cannot be spent on maintaining any NCDOT street. That is why at times you see potholes on major streets and wonder why the City is not repairing them, however, we do report them to NCDOT.
We pride ourselves on the low number of potholes on City streets. We repaired over 1,200 potholes last year. You can report a pothole in the City by calling (828) 697-3084.
Street and Sidewalk Repair: To report unsafe or unsightly sidewalk and street conditions, including potholes, call the Public Works Department at (828) 697-3084.
Encroachments Permits: If you are planning any work where you will be blocking a sidewalk, or cutting the sidewalk or asphalt please fill out the Encroachment Permit Application and bring to Public Works Department at 305 Williams St.