Report a Problem
Please use the Citizen Reporter App to report any non-emergency issues or problems with any City service.
Water Service Issues
If you are reporting a problem with your water service please contact (828) 697-3052.
If it is a water service emergency after 5 p.m. or on a weekend, please call (828) 891-7779.
Report Streetlight Outage (Duke Energy)
Report Power Outage (Duke Energy)
Report a State-Maintained Road Problem (NCDOT)
You may also send feedback and/or suggestions for the Mayor and City Council. Visit their webpage for contact information.