Staff Contact Directory

Content Sections
City Council
Name Title Phone Number Edit
Volk, Barbara G. Mayor (828) 697-3000
Hensley, Jennifer Mayor Pro Tem (828) 606-3703
Baxter, Gina Council Member
Lowrance, Melinda Council Member
Simpson, Lyndsey Council Member (828) 513-8661
Administration
Name Title Phone Number Edit
Connet, John City Manager (828) 697-3000
Pahle, Brian Deputy City Manager (828) 233-3218
Detwiler, Brent Assistant City Manager - Public Services (828) 674-6406 , (828) 697-3060
Murray, Jill City Clerk (828) 697-3005
Floyd, Jennifer Assistant to the City Manager (828) 697-3000
Murr, Adam Budget & Evaluation Director (828) 233-2879
Heatherly, Jay IT Director (828) 341-7073
Dempsey, Cody Software Developer (828) 962-4800
Justus, Allison Communications Director (828) 697-3001
Heatherly, Brandy Communications Coordinator II (828) 341-7077
Fulgham, Blake Management Analyst III - Strategy & Performance (828) 341-7080
Community Development - Downtown Division
Name Title Phone Number Edit
Carpenter, Jamie Downtown Manager (828) 233-9144
Jacobs, Terrye Downtown Coordinator I (828) 233-3205
Parker, Dakota Events Coordinator I (828) 233-3216
Community Development - Planning Division
Name Title Phone Number Edit
Holloway, Lew Community Development Director (828) 233-3219
Swann, Terri Administrative Aide (828) 233-3217
Herman, Hunter Code Enforcement Officer I (828) 697-3073 , (828) 697-3000
Manley, Matthew Long-Range Planning Manager (828) 697-3064
Hayes, Sam Planner II - HPC Coordinator (828) 203-0307
Brown, Devon Code Enforcement (828) 393-8295
McLaurin, Sarah Planner II (828) 233-3202
Engineering
Name Title Phone Number Edit
Shanahan, Brendan City Engineer (828) 233-3237
Kohlin, Deborah Civil Engineer I
Roberts, Brandon Construction Inspector III (828) 417-1163
Allamong, Benjamin GIS Specialist I (828) 243-3242
Hutchinson, Will GIS Specialist I (828) 243-3241
Lentini, Justin Construction Inspector III (828) 424-0059
Hart, Joel Construction Inspector III (828) 458-8821
Moffitt, Dustin Stormwater Technician III (828) 376-2117
Sholl, Deborah Project Coordinator II (828) 707-6251
Conard, Christopher Construction & Inspection Division Manager (828) 243-6300
Gutierrez Ramirez, Adela Civil Engineer I (828) 233-2857
Shook, Richard Civil Engineer III (828) 233-2888
Penland, Travis GIS Division Manager (828) 233-3226
Blankenship, John Engineering Technician III (828) 233-3236
Finance
Name Title Phone Number Edit
Powell, Krystal Finance Director (828) 697-3056
Herman, Donna Customer Service Representative (828) 697-3052
Brookshire, Katrina Customer Service Representative (828) 697-3052
Williams, Wendy Utility Revenue Manager (Cel) l82-8606
Heide, Tammy Assistant Finance Director (828) 341-7076
Smith, Megan Customer Service Representative II (828) 697-3052
Mazza, Lindsay Utility Billing Specialist (828) 697-3052
Beddingfield, Bethany Customer Service Team Leader (828) 697-3052
Sweeney, Stephanie Accounting Coordinator II (828) 233-2872
Shattuck, Mandi Utility Billing Team Leader (828) 697-3052
Clark, Tana Customer Service Representative (828) 697-3052
Hickey, Logan Procurement and Contract Administrator (828) 697-3203
Dominguez, Eugenia Accountant I (828) 697-3053
Brown, Lisa Customer Service Representative II (828) 697-3052
Merideth, Jessica Senior Accountant (828) 233-2876
Ceckowski, Allyson Utility Billing Specialist II (828) 697-3052
Greve, Sarah Accounting Coordinator (828) 233-3224
Gibbs, Anna Payment Posting Specialist (828) 697-3052
Allen, CeeCret Senior Accountant (828) 341-7082
Fire
Name Title Phone Number Edit
Ward, Justin Fire Chief (828) 697-3024
Bailey, Bradley Fire Battalion Chief (828) 697-3024
Ward, Jon Fire Battalion Chief (828) 697-3024
Ward, Dylan Firefighter/EMT
Harrill, Autumn Fire Engineer (828) 697-3024
Rowland, Jason Firefighter/EMT
Blanchard, Scott Fire Engineer (828) 697-3024
Womack, Cameron Deputy Fire Chief (828) 697-3024
Nesbitt, Kenrick Firefighter/EMT
Kicklighter, Brackley Senior Firefighter/EMT (828) 697-3024
Saavedra, Pablo Firefighter/EMT
Clary, Justin Senior Firefighter/EMT (828) 697-3024
Bentley, Tony Senior Fire Engineer (828) 697-3024
Solesbee, William Firefighter/EMT
Lamb, Greg Deputy Fire Marshal (828) 697-3024
McFalls, Miranda Life Safety Administrative Assistant II
Schell, Dalton Fire Engineer (828) 697-3024
Hearn, Christopher Fire Engineer (828) 697-3024
Villars, Jerry Firefighter/EMT
Hill, Ian Senior Fire Engineer (828) 697-3024
Youker, Joel Fire Engineer (828) 697-3024
Ludwig, Pam Administrative Assistant III (828) 697-3024
Gomez, Josh Firefighter/EMT
Hill, Johnny Fire Lieutenant (828) 697-3024
Hossley, Corban Fire Captain (828) 697-3024
Faulkner, Grant Fire Engineer
Kleppe, Thomas Fire Captain (828) 697-3024
Fowler, Ryan Firefighter//EMT
Young, Nate Fire Marshal (828) 697-3024
Kaplan, Paul Fire Captain (828) 697-3024
Filowiat, Joseph Firefighter/EMT
Nicholson, Dustin Fire Battalion Chief (828) 697-3024
Miller, Kristopher Firefighter/EMT
Cairnes, Garrett Fire Engineer (828) 697-3024
Martin, Christopher Fire Captain (828) 697-3024
Pearson, Remington Fire Engineer
Praytor, Billy Ray Fire Captain (828) 697-3024
Askew, Octaveus Firefighter/EMT
Newman, Dakota Fire Lieutenant (828) 697-3024
Morgan, Jared Fire Captain (828) 697-3024
Corn, Patrick Fire Lieutenant
Swain, Joseph Fire Engineer (828) 697-3024
Cabrera, Ricardo Firefighter/EMT
Burchfield, Samuel Senior Firefighter/EMT (828) 697-3024
Putnam, Dalton Fire Lieutenant (828) 697-3024
Gillespie, John Assistant Fire Marshal
Hendren, Barry Fire Inspector
Capps, Thomas Fire Engineer (828) 697-3024
Thompson, Jacob Fire Captain (828) 697-3024
Rodriguez, Juan Firefighter/EMT
Baker, Dillon Fire Lieutenant (828) 697-3024
Kanupp, Parker Firefighter
Human Resources
Name Title Phone Number Edit
Harrell, Jennifer Human Resources Director (828) 697-3003
Van Wyk, Deanna Payroll & Benefits Officer (828) 697-3020
Alverson, Steve Risk & Safety Officer (828) 233-9153
Pomerleau, Jessica Recruitment & Retention Officer (828) 233-9154
Troughton, Meredith Assistant Human Resources Director (828) 233-3204
Legal
Name Title Phone Number Edit
Beeker, Angela City Attorney (828) 233-3210
Heyman, Daniel Staff Attorney (828) 233-3227
Police
Name Title Phone Number Edit
Myhand, Blair Police Chief (828) 697-3031
Shultis, Kalani Police Officer II (828) 697-3025
Dean, Garrett Police Officer (828) 697-3025
Gunnin, Andrew Police Officer III (828) 697-3025
Tinoco, Marianna Police Officer II (828) 697-3025
Vance, Marcus Police Officer III (828) 697-3025
Hernandez-Torres, Emanuel Police Officer I (828) 697-3025
Bradley, Elijah Police Sergeant (828) 697-3025
Gibbs, Tiffany Police Telecommunicator III (828) 697-3025
Hall, Rachel Police Telecommunicator III (828) 697-3025
Wing, Jonathan Police Lieutenant (828) 697-3025
Dufault, Justin Police Officer II (828) 697-3025
Smith, Jacob Police Lieutenant (828) 697-3025
Howard, Monica Police Accreditation Coordinator (828) 697-3051
Paparozzi, Michael Police Officer II (828) 697-3025
Young, Isiah Police Officer III (828) 697-3025
Torbett, Colby Police Detective I (828) 697-3025
Ingram, Katherine Evidence Technician (828) 697-3042
Gyurina, Kyle Police Lieutenant (828) 697-3025
Burcham, Wanda Reserve Police Telecommunicator (828) 697-3025
Cruz, Sammy Police Officer in Training (828) 697-3025
Narron, Kristen Police Telecommunications Supervisor (828) 697-3067
LaRowe, Eric Police Detective II (828) 697-3058
Holbrook, Sylina Police Support Specialist II (828) 697-3035
Justus, Melissa Administrative Assistant III (828) 697-3031
Kouf, Kyle Police Officer I (828) 697-3025
Cantwell, Robert Police Captain (828) 697-3025
LeDoux, Lance Police Officer III (828) 697-3025
Laws, Trae Police Captain (828) 697-3025
Morrison, Lisa Part-time Police Operations Specialist (828) 697-3034
Smith, Nathan Investigations Lieutenant (828) 697-3025
Barnette, Jonathan Police Officer I (828) 697-3025
Capps, Matthew Police Lieutenant (828) 697-3025
Murray, Cassie Police Telecommunicator I (828) 697-3025
Olsen, Rich Reserve Police Officer (828) 697-3045
Dickman, Zack Police Officer II (828) 697-3025
Swain, Angela Police Support Specialist II (828) 697-3036
Cameron, April Police Officer I (828) 697-3025
Childress, Zeffrey Police Officer III (828) 697-3025
Easton, Lance Police Detective II (828) 697-3025
Lockhart, Alicia Police Sergeant (828) 697-3025
Garcia, Walter Police Officer I (828) 697-3025
Capps, Sam Police Sergeant (828) 697-3025
Maynard, Madison Telecommunicator I (828) 697-3025
Darrah, Bruce Police Lieutenant (828) 697-3025
Reynolds, Thomas Investigations Sergeant (828) 697-3025
Nix, Kyle Police Officer IV (828) 697-3025
Patterson, Diamond Police Officer II (828) 697-3025
Dinnall, Joreeca Detective II (828) 697-3025
Holt, Cammy Police Social Worker (828) 329-0037
Durner, Malinda Reserve Police Officer (828) 697-3025
Baird, Robert Police Officer III (828) 697-3025
Gardin, Liz Police Telecommunicator III (828) 697-3025
Trejo, Kelby Police Officer II (828) 697-3025
McCraw, Landon Police Sergeant (828) 697-3025
Autrey, Anna Civilian Animal Control Officer
Kleppe, Amber Communications & Technology Bureau Manager (828) 697-3030
Rezentes, Lindsey Police Telecommunicator I (828) 697-3025
Putnam, Austin Police Sergeant (828) 697-3025
Alvarez, George Parking Services Supervisor (828) 697-3050
Public Services
Name Title Phone Number Edit
Gendusa, Caitlyn Sustainability Manager (828) 712-4464
Public Works
Name Title Phone Number Edit
Allen, Cedrick Environmental Services Worker III (828) 697-3084
Anglin, Jacob Streets Maintenance Worker I (828) 697-3084
Barnwell, Christopher Traffic Control Technician I (828) 697-3084
Blankenship, Aidan Environmental Services Worker II (828) 697-3084
Bonham, Anthony Fleet Coordinator (828) 697-3086
Bradley, Ricky Property Maintenance Worker III (828) 697-3084
Buckner, Jeremy Traffic Engineering Technician II (828) 697-3084
Case, Jennifer Administrative Assistant III (828) 697-3084
Cliff, Alan Environmental Services Crew Leader (828) 697-3084
Clugh, Tyler Street Maintenance Worker I (828) 697-3084
Colecio, Joseph Environmental Services Worker III (828) 697-3084
Davis, Gary Property Maintenance Crew Leader (828) 697-3084
Duffy, David Property Maintenance Crew Leader (828) 697-3084
Ellison , Brett Traffic Engineering Technician I (828) 697-3073
Erwin, Hunter Property Maintenance Worker I (828) 697-3084
Galloway , Eric Property Maintenance Crew Leader (828) 697-3084
Gash, Deangelo Environmental Services Worker I (828) 697-3084
Gasperson, Jonathan Building Maintenance Technician II (828) 697-3084
Gomez, Jonathan Fleet Equipment Mechanic (828) 697-3084
Gower, Beth Environmental Services Worker II (828) 697-3084
Harrell, James Property Maintenance Worker II (828) 697-3084
Henderson, Ross Building Maintenance Supervisor (828) 697-3084
Hensley, Timothy Street Maintenance Supervisor (828) 697-3084
Hensley, Brian Environmental Services Worker III (828) 697-3084
Herman, Eli Property Maintenance Worker I (828) 697-3084
Kilpatrick, Nicholas Property Maintenance Worker I (828) 697-3084
Kirkpatrick, Blake Property Maintenance Worker I (828) 697-3084
Laughter, Eli Fleet Technician I (828) 697-3084
Ledford, Tammy Administrative Assistant III (828) 697-3084
Luedi, Kim Downtown Property Services Worker I (828) 697-3084
Lynch, Tyson Environmental Services Worker II (828) 697-3073
Marshall, Caiden Environmental Services Worker I (828) 697-3084
Martin, Jody Building Maintenance Technician II (828) 697-3084
Maybin, Joshua Street Maintenance Crew Leader (828) 697-3084
Mellen, Randall Property Maintenance Worker I (828) 697-3086
Mendosa, Deon Environmental Services Worker I (828) 697-3084
Merbitz, Christopher Environmental Services Worker III (828) 697-3073
Miller, Erik Downtown Property Services Crew Leader (828) 697-3084
Myles, Nate Property Maintenance Worker I (828) 697-3084
Owen, Ben Environmental Services Worker II (828) 697-3084
Pope, Brent Traffic Control Supervisor (828) 697-3084
Powell, Timothy Environmental Services Worker II (828) 697-3084
Redden, Stacy Street Maintenance Worker III (828) 697-3084
Rhodes, Kevin Property Maintenance Supervisor (828) 697-3084
Roper, Cruz Environmental Services Worker I (828) 697-3084
Ruff, Joshua Streets Maintenance Crew Leader (828) 697-3084
Shipman, James Streets Maintenance Worker II (828) 697-3084
Smith, Terry Building Maintenance Technician I (828) 697-3073
Smith, Timothy Streets Maintenance Worker I (828) 697-3084
Sullins, Dakota Streets Maintenance Worker I (828) 697-3084
Tankersley, Frank Street Maintenance Crewleader (828) 697-3084
TAYARA, GABRIEL Environmental Services Worker I (828) 697-3084
Taylor, Robert Fleet Equipment Mechanic (828) 697-3084
Verdecia, Victor Environmental Services Supervisor (828) 697-3084
Walkup, Jared Streets Maintenance Worker I (828) 697-3084
Warren, Patrick Fleet Shop Foremen (828) 697-3086
Wells, Casey Downtown Property Services Worker I (828) 697-3084
West, Jeremy Streets Maintenance Worker I (828) 697-3084
Stormwater
Name Title Phone Number Edit
Huffman, Michael Stormwater & Parks Director (828) 697-3013 , (828) 458-5693
Water and Sewer
Name Title Phone Number Edit
Steurer, P.E., Adam Utilities Director (828) 697-3073
Wiggins, Rhonda Administrative Assistant III - Utilities (828) 697-3000
Bandurraga, Katie Meter Services Supervisor (828) 697-3000
Lussier, Matthew Facilities Maintenance Mechanic I (828) 697-3073
Duncan, Brad Utility Systems Supervisor (828) 697-3073
Saltz, Anthony Line Maintenance Mechanic I (828) 697-3073
Walden, Isaac Instrumentation & Electrical Technician II (828) 697-3073
Orr, Brentley Inflow Infiltration Technician II (828) 697-3073
Riley, Montana Line Maintenance Crew Leader (828) 697-3073
Smith, Brandon Line Maintenance Crew Leader (828) 697-3073
Williams, Paul Senior Utilities Production Specialist (828) 697-3073
Flores-Gilliam, Victor Line Maintenance Mechanic I (828) 697-3073
Fletcher, Tracy Operations Support Specialist III (828) 697-3073
Sexton, Tim Utility Systems Supervisor (828) 697-3073
Cooper, Peyton Line Maintenance Mechanic I (828) 697-3073
Osteen, Morgan CCTV Operator I (828) 697-3073
Johnson, Kenneth Seth Wastewater Treatment Plant Operator III (828) 697-3077
Baldwin, David Facilities Maintenance Mechanic I (828) 697-3084
Clugh, James Line Maintenance Crew Leader (828) 697-3073
Galloway, Steven Line Maintenance Mechanic I (828) 697-3073
Gordon, Harley CCTV Operator III (828) 697-3073
Smathers, Caleb Line Maintenance Crew Leader (828) 697-3073
McCarson, James Facilities Maintenance Mechanic I (828) 697-3077
Owen, Jonathan Utility Systems Supervisor (828) 697-3073
Randall, Scott Water Treatment Plant Operator II (828) 891-7779
Reif, Dana Utilities Inventory & Purchasing Coordinator (828) 697-3073
Allen, Christopher Line Maintenance Mechanic I (828) 697-3073
Demoss, Garrett Wastewater Treatment Facilities Manager (828) 697-3075
Heatherly, Dawson Line Maintenance Mechanic I (828) 697-3073
Herman, Matthew Leak Detection Technician III (828) 697-3073
Taylor, Brandon Line Maintenance Mechanic I (828) 697-3073
Williamson, Rashan Asset Management Coordinator II
Rogers, Jacoby Facilities Maintenance Mechanic I (828) 697-3073
Tritt, Clay Senior Instrumentation & Electrical Technician (828) 697-3073
Singleton, Adam Line Maintenance Mechanic I (828) 697-3073
Freeman, Chad Assistant Utilities Director (828) 697-3076
Johnson, Sherman Water Treatment Plant Operator III (828) 891-7779
Osteen, Nolan Line Maintenance Mechanic I (828) 697-3073
Keener, Matthew Line Maintenance Crew Leader (828) 697-3073
Williams, Austin Line Maintenance Crew Leader (828) 697-3073
Thompson, Chad Operations Support Specialist II (828) 697-3073
Stepp, Bo Line Maintenance Crew Leader (828) 697-3073
Dowdy, Chase Line Maintenance Mechanic II (828) 697-3073
Savage, Matthew Meter Maintenance Technician I (828) 697-3073
Mundy, Brandon Instrumentation & Electrical Technician I (828) 697-3084
Jones, Dwayne Facilities Maintenance Supervisor (828) 697-3073
Curtis, Paul Utility Location Specialist (828) 697-3073
Kinman, Chad Meter Maintenance Technician III (828) 697-3073
Erwin, Elizabeth "Gracie" Utilities Compliance Coordinator (828) 697-3057
Burchell, Richard Meter Maintenance Technician II (828) 697-3073
McClure, Christopher CCTV Operator I (828) 697-3073
Sudderberg, McIntyre Wastewater Treatment Plant Operator (828) 697-3077
Vargas Uribe, Jose Utility Location Specialist (828) 697-3073
Levi, Ricky Water Treatment Facilities Manager (828) 891-7779
Durall, Sebastian Line Maintenance Mechanic II (828) 697-3073
Laughter Jr., Jerry Facilities Maintenance Mechanic I (828) 697-3077
Bingham, Damian Line Maintenance Mechanic II (828) 697-3073
Osteen, Logan Generator Maintenance Technician I
Stewart, Lucas Meter Maintenance Technician III (828) 697-3073
Calderazzo, Timothy Water Treatment Plant Laboratory Tech III (828) 891-7779
Davis, Christopher Wastewater Treatment Plant Operator I (828) 891-7779
Bell, Stephen Water Treatment Laboratory Supervisor (828) 891-7779
Morgan, Kourtney Water Treatment Plant Operator III (828) 891-7779
METCALF, BRYSON Line Maintenance Mechanic I (828) 697-3073
Laughter, Tim Line Maintenance Crewleader (828) 697-3073
Sudderberg, Kasey Lyons Utilities Compliance Technician II (828) 341-7072
Adcock, Dakota Line Maintenance Mechanic I (828) 697-3073
Trammell, Kyle Equipment Operator III (828) 697-3073
McCall, Suzanne Administrative Assistant II (828) 697-3000
Bradley, Michael Wastewater Treatment Plant Operator I (828) 697-3077
Blackwell, Dille CCTV Crew Leader (828) 697-3073
Mudd, Paul Wastewater Treatment Plant Operator III (828) 697-3077
Cannon, Sammantha Wastewater Treatment Plant Laboratory Technician II (828) 818-5001
Maybin, Justin Senior Generator Maintenance Technician (828) 697-3073
McGuinn, Ricky Wastewater Treatment Plant Operator III (828) 697-3077
Nash, David Utility Location Specialist (828) 697-3073
Warren, Jared Water Treatment Plant Operator II (828) 891-7779
Ledford, Jody Wastewater Treatment Plant Operator (828) 697-3077
Hancock, Randy Line Maintenance Mechanic I (828) 697-3073
Brown, Rick Water Treatment Plant Operator III (828) 891-7779
Poss, Jeremy Utilities Technology Manager (828) 233-3230
Owen, Devin Utilities Engineer II (828) 697-3073
McCall, Brian Line Maintenance Crew Leader (828) 697-3073
Sheehan, Thomas Line Maintenance Mechanic I (828) 697-3073
Cannon, Mark Facilities Maintenance Mechanic I (828) 697-3073
Warren, Steven Water Treatment Plant Operator III (828) 891-7779
Gilbert, Clarence Equipment Operator II (828) 697-3073
Watson, Daniel Meter Maintenance Technician I (828) 697-3000
Cooke, Patrick Water Treatment Plant Operator III (828) 891-7779
Reedy, George Water Treatment Plant Operator III (828) 891-7779
Shipman, Justin Line Maintenance Mechanic II (828) 697-3073
Norton, Gary Chief Water Treatment Plant Operator (828) 891-7779
Lillie, Alexander Wastewater Treatment Plant Laboratory Supervisor (828) 233-2843
Riley, Aidan Line Maintenance Mechanic I (828) 697-3073