Staff Contact Directory
Administration
| Staff | Title | Phone |
|---|---|---|
| Connet, John | City Manager | (828) 697-3000 |
| Drake, Tammie | City Clerk | (828) 697-3005 |
| Murr, Adam | Budget & Management Analyst II | (828) 233-2879 |
| Nock, Allison | Communications Manager | (828) 697-3001 |
| Pahle, Brian | Assistant City Manager | (828) 233-3218 |
City Council
| Staff | Title | Phone |
|---|---|---|
| Hensley, Jennifer | Council Member | (828) 606-3703 |
| Miller, Jeff | Council Member | (828) 693-7426 |
| Simpson, Lyndsey | Council Member | (828) 513-8667 |
| Smith, Jerry A. | Mayor Pro Tem | (828) 243-9123 |
| Volk, Barbara | Mayor | (828) 697-3000 |
Development Assistance Department
| Staff | Title | Phone |
|---|---|---|
| Frady, Susan | Development Assistance Director | (828) 697-3010 |
| Heyman, Daniel | Planner II | (828) 697-3010 |
| Morrow, Tyler | Planner I | (828) 697-3010 |
| Swann, Terri | Administrative Aide III | (828) 697-3010 |
| Open | Zoning Enforcement Officer | (828) 697-3010 |
Downtown Economic Development
| Staff | Title | Phone |
|---|
| Carpenter, Jamie | Downtown Economic Development Coordinator | (828) 697-3000 |
| Friedheim, Meredith | Downtown Event Coordinator | (828) 233-3205 |
| Holloway. Lew | Downtown Economic Development Director | (828) 233-3216 |
Engineering
| Staff | Title | Phone |
|---|---|---|
| Allamong, Benjamin | GOS Technician I | (828) 697-3000 |
| Conard, Chris | Construction Inspector I | (828) 697-3000 |
| Detwiler, Brent | City Engineer | (828) 697-3060 |
| Fogo, Keith | Construction Manager | (828) 233-3235 |
| Huffman, Michael | Stormwater Administrator | (828) 697-3013 |
| Hutchinson, William | GIS Technician I | (828) 697-3000 |
| Penland, Travis | GIS Administrator | (828) 233-3226 |
| Pomraning, Mark | Engineering Technician III | (828) 233-3236 |
| Shanahan, Brendan | Civil Engineer III | (828) 233-3237 |
| Construction Inspector | (828) 233-3215 |
Finance
| Staff | Title | Phone |
|---|---|---|
| CustomerService@hvlnc.gov | Water & Sewer Billing & Questions | (828) 697-3052 |
| Beddingfield, Bethany | Customer Service Representative | (828) 697-3052 |
| Blackwell, Phyllis | Customer Service Supervisor | (828) 697-3229 |
| Bowman, Kimberley | Revenue Accountant | (828) 233--3203 |
| Buchanan, John | Finance Director | (828) 233-2880 |
| Guinea, Ligia | Accountant | (828) 697-3000 |
| Justice, Cerissa | Customer Service Representative | (828) 697-3052 |
| Layton, Amber | Customer Service Collection Specialist | (828) 697-3052 |
| Lunsford, Melinda | Customer Service Representative | (828) 697-3052 |
| McCall, Rebekah | Customer Service Collection Specialist | (828) 697-3052 |
| Klumpp, Emily | Customer Service Representative | (828) 697-3052 |
| McMinn, Jamie | Customer Service Representative | (828) 697-3052 |
| Musselwhite, Jennifer | Revenue Supervisor | (828) 697-3022 |
| Powell, Krystal | Accounting Supervisor | (828) 697-3056 |
| Smith, Megan | Customer Service Representative | (828) 697-3056 |
| Staton, Ashley | Accounting Coordinator | (828) 697-3080 |
| Williams, Wendy | Utility Billing Specialist | (828) 697-3052 |
Fire
| Staff | Title | Phone |
|---|---|---|
| Baker, Dillon | Firefighter/EMT | (828) 697-3024 |
| Bentley, Tony | Fire Engineer | (828) 697-3024 |
| Bingham, Jacob | Firefighter/EMT | (828) 697-3024 |
| Bishop, Dylan | Firefighter/EMT | (828) 697-3024 |
| Burnette, William | Firefighter/EMT | (828) 697-3024 |
| Cagle, Tim | Fire Captain | (828) 697-3024 |
| Corey, David | Firefighter/EMT | (828) 697-3024 |
| Cortes, Victoria | Fire Training & Logistics Officer | (828) 697-3024 |
| Deso, Ray | Fire Lieutenant | (828) 697-3024 |
| Dunne, Bryan | Fire Lieutenant | (828) 697-3024 |
| Gasperson, Colton | Firefighter/EMT | (828) 697-3024 |
| Hearn, Christopher | Fire Engineer | (828) 697-3024 |
| Herring, John | Fire Engineer | (828) 697-3024 |
| Hossley, Corban | Fire Lieutenant | (828) 697-3024 |
| Justice, John W | Fire Engineer | (828) 697-3024 |
| Kaplan, Paul | Fire Lieutenant | (828) 697-3024 |
| King, Mary Beth | Firefighter/EMT | (828) 697-3024 |
| Ludwig, Pamela | Administrative Aide III | (828) 697-3024 |
| Kleppe, Thomas | Fire Lieutenant | (828) 697-3024 |
| Martin, Christopher | Fire Lieutenant | (828) 697-3024 |
| Martin, Terry | Fire Engineer | (828) 697-3024 |
| McCrain, Tanner | Fire Engineer | (828) 697-3024 |
| Mehaffey, III, Ricky | Firefighter/EMT | (828) 697-3024 |
| Miller, Christian | Fire Battalion Chief | (828) 697-3024 |
| Miller, James | Fire Chief | (828) 697-3024 |
| Morgan, Jared | Fire Lieutenant | (828) 697-3024 |
| Nicholson, Dustin | Fire Battalion Chief | (828) 697-3024 |
| Nourigat, Holly | Fire Battalion Chief | (828) 697-3024 |
| Ostrander, Michael | Assistant Fire Marshal | (828) 697-3024 |
| Praytor, Billy Ray | Fire Lieutenant | (828) 697-3024 |
| Privette, Clayton | Firefighter/EMT | (828) 697-3024 |
| Putnam, Dalton | Fire Engineer | (828) 697-3024 |
| Rempel, Jesse | Firefighter/EMT | (828) 697-3024 |
| Swain,Joseph | Fire Engineer | (828) 697-3024 |
| Thompson, Jacob | Fire Lieutenant | (828) 697-3024 |
| Ward, Jon | Fire Lieutenant | (828) 697-3024 |
| Ward, Justin | Fire Marshal | (828) 697-3024 |
| Williams, Dylan | Fire Engineer | (828) 697-3024 |
| Womack, Cameron | Fire Lieutenant | (828) 697-3024 |
| Zavos, Riley | Firefighter/EMT | (828) 697-3024 |
Human Resources
| Staff | Title | Phone |
|---|---|---|
| Harrell, Jennifer | Human Resources Director | (828) 697-3003 |
| Van Wyk, Deanna | Human Resources Analyst | (828) 697-3020 |
| Welter, Lu Ann | Human Resources Coordinator | (828) 233-3204 |
Police
| Staff | Title | Phone |
|---|---|---|
| Allman, Colby | Police Officer | (828) 697-3051 |
| Baird, IV, Robert | Police Officer | (828) 697-3051 |
| Blake, Herbert | Chief of Police | (828) 697-3031 |
| Bonanno, Alan | Police Sergeant | (828) 697-3051 |
| Burcham, Wanda | Police Telecommunicator | (828) 697-3025 |
| Cantwell, Robert | Police Sergeant | (828)697-3051 |
| Capps, Matthew | Police Detective | (828) 697-3025 |
| Castle, Susan | Patrol Administrative Assistant | (828) 697-3051 |
| Childress, Zeffrey | Police Officer | (828) 697-3051 |
| Clouse, Anita | Parking Services Supervisor | (828) 697-3050 |
| Corn, Michelle | Police Officer | (828) 697-3051 |
| Cox, Tracey | Police Captain | (828) 697-3038 |
| Cromer, Kassandra | Police Telecommunicator | (828) 697-3025 |
| Darrah, Bruce | Police Sergeant | (828) 697-3051 |
| Drake , Jennifer | Police Officer | (828) 697-3051 |
| Durner, Malinda | Police Detective | (828) 697-3051 |
| Gardin, Garrett | School Resource Officer | (828) 697-3051 |
| Glisson, Amber | Lead Telecommunicator | (828) 697-3025 |
| Gunnin, Andrew | Police Officer | (828) 697-3051 |
| Henderson, Tiffany | Police Telecommunicator | (828) 697-3025 |
| Hipps, Kenneth | Police Lieutenant | (828) 697-3051 |
| Howard, Monica | Telecommunications Supervisor | (828) 697-3025 |
| Hoyle, Michelle | Police Officer | (828) 697-3051 |
| Ingram, Katherine | Criminal Investigations Administrative Assistant / Evidence Technician | (828) 697-3042 |
| Joanson, Nicole | Police Officer | (828) 697-3051 |
| Johnston, Ezekiel | Police Officer | (828) 697-3051 |
| Justus, Melissa | Administrative Assistant III | (828) 697-3031 |
| Laite , Peter | Police Detective | (828) 697-3051 |
| LaRowe, Eric | Police Detective | (828) 697-3051 |
| Laws, Trae | Police Sergeant | (828) 697-3051 |
| Leroy, Chris | Police Captain | (828) 697-3042 |
| Lockhart, Alicia | Police Officer | (828) 697-3051 |
| Massey, Andre | Reserve Police Officer | (828 )697-3051 |
| McDonald, Stephen | Police Officer | (828) 697-3051 |
| Morales, Adalberto | Police Officer | (828) 697-3051 |
| Nesbitt, Keenan | Police Officer | (828)697-3051 |
| Nix, Kyle | Police Officer | (828 )697-3051 |
| Nix, Nancy | Police Telecommunicator | (828) 697-3025 |
| Olsen, Rich | Police Lieutenant | (828) 697-3042 |
| Patton, Dale | Police Captain | (828) 697-3042 |
| Philon, Curtis | Police Officer | (828) 697-3051 |
| Putnam, Alexa | Police Support Specialist | (828) 697-3036 |
| Putnam, Austin | Police Officer | (828) 697-3051 |
| Singleton, Cameron | Police Officer | (828) 697-3051 |
| Smith, Nathan | Police Lieutenant | (828) 697-3051 |
| Swain, Angela | Police Support Specialist | (828) 697-3036 |
| Tweed, Jeff | Police Telecommunicator | (828) 697-3025 |
| Valdibia, Antonio | Police Officer | (828) 697-3051 |
| Vance, Marcus | School Resource Officer | (828) 697-3051 |
| Vesely, Mike | Police Lieutenant | (828) 697-3051 |
| Wing, Jonathan | Police Sergeant | (828) 697-3051 |
| Worthy, Leon | Police Lieutenant | (828) 697-3051 |
| Young, Isiah | Police Officer | (828) 697-3051 |
Public Works
| Staff | Title | Phone |
|---|---|---|
| Allen, Christopher | Street Maintenance Worker I | (828) 697-3086 |
| Anders, Jesse | Fleet Equipment Mechanic | (828) 697-3086 |
| Barnwell, Christopher | Property Maintenance Worker II | (828) 697-3084 |
| Bernabe, Alejandro | Property Maintenance Crewleader | (828) 697-3084 |
| Bonham, Anthony | Fleet Equipment Service Specialist | (828) 697-3086 |
| Bradley, Ricky | Property Maintenance Worker II | (828) 697-3084 |
| Buckner, Jeremy | Traffic Control Technician I | (828) 697-3084 |
| Cantrell , Mike | Environmental Services Equipment Operator | (828) 697-3084 |
| Cliff, Alan | Environmental Services Equipment Operator | (828) 697-3084 |
| Clugh, Tyler | Street Maintenance Worker I | (828) 697-3084 |
| Colecio, Joseph | Environmental Services Equipment Operator | (828) 697-3084 |
| Cueto, Luis | Street Maintenance Worker I | (828) 697-3084 |
| Devine, William | Environmental Services Equipment Operator | (828) 697-3084 |
| Freeman, Chad | Assistant Public Works Director | (828) 697-3084 |
| Galloway , Eric | Property Maintenance Worker I | (828) 697-3084 |
| Gomez, Jonathan | Fleet Equipment Mechanic | (828) 697-3084 |
| Henderson, Kemper | Property Maintenance Equipment Operator | (828) 697-3084 |
| Henderson, Ross | Building Maintenance Technician | (828) 697-3084 |
| Hensley, Timothy | Street Maintenance Supervisor | (828) 697-3084 |
| Hernandez, Miguel | Environmental Services Worker I | (828) 697-3084 |
| Hoard, Joshua | Environmental Services Supervisor | (828) 697-3084 |
| Jackson, Kimberly | Administrative Assistant I | (828) 697-3084 |
| King, Timothy | Environmental Services Crewleader | (828) 697-3084 |
| Kirchner, Kyle | Street Maintenance Worker II | (828) 697-3084 |
| Ledford, Tammy | Administrative Assistant III | (828) 697-3084 |
| Lowery, Evan | Environmental Services Worker I | (828) 697-3084 |
| Martin, Jody | Building Maintenance Technician | (828) 697-3084 |
| Maybin, Joshua | Street Maintenance Equipment Operator | (828) 697-3084 |
| Mendosa, Deon | Environmental Services Worker I | (828) 697-3084 |
| Merbitz, Christopher | Environmental Services Equipment Operator | (828) 697-3084 |
| Mundy, Brandon | Traffic Control Supervisor | (828) 697-3084 |
| Mundy, Larry | Fleet Maintenance Supervisor | (828) 697-3086 |
| Pope, Brent | Traffic Control Technician II | (828) 697-3084 |
| Redden, Stacy | Street Maintenance Equipment Operator | (828) 697-3084 |
| Reeves, Larry | Building Maintenance Supervisor | (828) 697-3084 |
| Rhodes, Kevin | Property Maintenance Supervisor | (828) 697-3084 |
| Shipman, James | Property Maintenance Worker I | (828) 697-3084 |
| Smith, Terry | Building Maintenance Technician | (828) 697-3084 |
| Tankersley, Frank | Street Maintenance Crewleader | (828) 697-3084 |
| Taylor, Robert | Fleet Equipment Mechanic | (828) 697-3084 |
| Vargas Uribe, Jose | Environmental Services Worker I | (828) 697-3084 |
| Warren, Patrick | Fleet Equipment Mechanic | (828) 697-3086 |
| West, Roy | Environmental Services Equipment Operator | (828) 697-3084 |
| White, Dylan | Environmental Services Worker I | (828) 697-3084 |
| Wooten, Tom | Public Works Director | (828) 697-3084 |
Water and Sewer
| Staff | Title | Phone |
|---|---|---|
| Albertson, Kevin | Line Maintenance Mechanic I | (828) 697-3073 |
| Bell, Stephen | Water Treatment Laboratory Supervisor | (828) 891-7779 |
| Bentley, Daniel | Line Maintenance Mechanic II | (828) 697-3073 |
| Bingham, Damian | Line Maintenance Mechanic | (828) 697-3073 |
| Blackwell, Clay | Wastewater Treatment Plant Operator I | (828) 697-3073 |
| Blackwell, Dille | Line Maintenance Crew Leader | (828) 697-3073 |
| Bowen, Alan | Utilities Locator | (828) 697-3073 |
| Brewer, Christopher | Operations Support Supervisor | (828) 697-3073 |
| Brogden, Andy | Operations Manager | (828) 697-3073 |
| Brown, Rick | Water Treatment Plant Operator III | (828) 891-7779 |
| Browning, Joshua | Line Maintenance Mechanic | (828) 697-3073 |
| Chovan, Scott | Wastewater Treatment Plant Laboratory Supervisor | (828)697-3077 |
| Clugh, James | Line Maintenance Crew Leader | (828) 697-3073 |
| Cody, Zac | Operations Support Specialist | (828) 697-3073 |
| Cooke, Patrick | Water Treatment Plant Operator II | (828) 891-7779 |
| Demoss, Garrett | Wastewater Treatment Plant Facilities Manager | (828) 697-3077 |
| Doughty, Evan | Line Maintenance Mechanic I | (828) 697-3077 |
| Duncan, Brad | Facilities Maintenance Mechanic I | (828) 697-3073 |
| Ellison , Brett | Meter Maintenance Technician | (828) 697-3073 |
| Erwin, Elizabeth Gracie | Environmental Services Coordinator | (828) 697-3073 |
| Fletcher, Tracy | Operations Support Specialist | (828) 697-3073 |
| Gordon, Harley | Line Maintenance Mechanic II | (828) 697-3073 |
| Heatherly, Jay | GIS/ IT Analyst | (828) 697-3000 |
| Heatherly, Lewis | Line Maintenance Mechanic I | (828) 697-3073 |
| Herman, Hunter | Meter Services Technician | (828) 697-3073 |
| Herman, Matthew | Line Maintenance Crew Leader | (828) 697-3073 |
| Jennings, Daren | Line Maintenance Mechanic I | (828) 697-3073 |
| Johnson, Sherman | Water Treatment Plant Operator III | (828) 891-7779 |
| Jones, Andrew | Utility Systems Supervisor | (828) 697-3073 |
| Jones, Austin | Instrumentation & Electrical Technician | (828) 697-3073 |
| Jones, Dwayne | Facilities Maintenance Supervisor | (828) 697-3073 |
| Keener, Matthew | Line Maintenance Mechanic I | (828) 697-3073 |
| Kinman, Chad | Meter Maintenance Technician | (828) 697-3073 |
| Kirchner, Keith | Chief Water Treatment Plant Operator | (828) 891-7779 |
| Laughter Jr., Jerry | Wastewater Treatment Operator I | (828) 697-3077 |
| Laughter, Tim | Line Maintenance Crew Leader | (828) 697-3073 |
| Ledford, Richard | Line Maintenance Crew Leader | (828) 697-3073 |
| Levi, Ricky | Water Treatment Facilities Manager | (828) 891-7779 |
| Lynch, Keith | Utilities Locator | (828) 697-3073 |
| Lyons, Kasey | Wastewater Treatment Plant Operator I | (828) 697-3077 |
| Mathisen, Brent | Advanced Meter Infrastructure Analyst | (828)697-3073 |
| Maybin, Justin | Generator Maintenance Technician | (828) 697-3073 |
| McCall, Brian | Line Maintenance Mechanic II | (828) 697-3073 |
| Miller, Kirk | Chief Wastewater Treatment Plant Operator | (828) 697-3077 |
| Morgan, Kourtney | Water Treatment Plant Operator III | (828) 891-7779 |
| Mudd, Paul | Wastewater Treatment Plant Operator III | (828) 697-3077 |
| Norton, Gary | Water Treatment Plant Operator III | (828) 891-7779 |
| Orr, Brentley | Line Maintenance Mechanic I | (828) 697-3073 |
| Osteen, Morgan | Line Maintenance Mechanic I | (828) 697-3073 |
| Owen, Jonathan | Leak Detection Technician | (828) 697-3073 |
| Page, Kenneth | Inflow and Infiltration Technician | (828) 697-3073 |
| Perrow,Jr. David | Water Treatment Plant Operator III | (828 )697-3077 |
| Poss, Jeremy | Utilities Technology Manager | (828) 233-3230 |
| Putnam, Jeremiah | Facilities Maintenance Mechanic II | (828) 697-3077 |
| Reedy, George | Water Treatment Plant Operator III | (828) 891-7779 |
| Rice, Adam | Line Maintenance Crew Leader | (828) 697-3073 |
| Roberts, Brandon | Line Maintenance Mechanic I | (828) 697-3073 |
| Rogers, Alan | Facilities Maintenance Mechanic II | (828) 697-3073 |
| Rogers, Jacoby | Facilities Maintenance Technician | (828) 697-3073 |
| Ruppe, Nicholas | Wastewater Treatment Operator I | (828) 697-3077 |
| Saltz, Anthony | Line Maintenance Mechanic I | (828) 697-3073 |
| Sexton, Tim | Utility Systems Supervisor | (828) 697-3073 |
| Smathers, Caleb | Line Maintenance Crew Leader | (828) 697-3073 |
| Smith, Brady | Wastewater Treatment Plant Laboratory Technician | (828) 697-3077 |
| Smith, Brandon | Line Maintenance Mechanic I | (828) 697-3077 |
| Smith, Lee | Utilities Director | (828) 697-3073 |
| Stepp, Bo | Line Maintenance Mechanic | (828) 697-3073 |
| Stepp, William | Line maintenance Mechanic I | (828) 697-3073 |
| Steurer, Adam | Utility Engineer | (828) 697-3073 |
| Stewart, Lucas | Meter Services Technician | (828) 697-3073 |
| Taylor, Brandon | Line Maintenance Mechanic I | (828) 697-3073 |
| Trammell, Kyle | Line Maintenance Mechanic II | (828) 697-3073 |
| Ursin, Jorja | Administrative Assistant I | (828) 697-3073 |
| Warren, Jared | Water Treatment Plant Operator I | (828) 891-7779 |
| Warren, Steven | Water Treatment Plant Operator II | (828) 891-7779 |
| Wiggins, Rhonda | Administrative Assistant III | (828) 233-3206 |
| Williams, Austin | Line Maintenance Mechanic II | (828) 697-3073 |
| Williams, Greg | Facilities Maintenance Mechanic I | (828) 697-3073 |
| Williams, Paul | Operations Support Specialist | (828) 697-3073 |