View or Pay My Bill

For information relating to facility closures and COVID-19 service disruptions, visit
The City of Hendersonville is pleased to offer multiple payment options for customers:

Instructions to Register or to Pay My Utility Bill

Instrucciones de pago Registrarse o Pagar Mi Factura

An Improved Customer Service Portal is provided to allow customers to pay and manage bills online. First-time users will be prompted to register and link to their customer account. All the information to get started is available on the customer's billing statement. If you were previously receiving E-bill notifications, you will need to re-enroll your account to receive your bills by email.

If your service is scheduled for disconnection all payments must be receipted no later than 5:00 p.m prior to disconnection. Online payments will be posted the following business day. Payments that are made after 5:00 p.m prior to disconnection may be subject to additional charges and disconnection.

  • In Person or Mailed Payments 

Please use the drive-thru payment dropbox or mail payment instead of visiting City Hall.

City of Hendersonville
160 Sixth Avenue E.
Hendersonville, NC 28792

  • Payment by Phone

Please call (828) 697-3052 to make a payment over the phone.

 If you are encountering an issue paying your bills, contact customer service at (828) 697-3052.


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Tax Payments

  • Current Year Tax Payments

    Beginning July 1, 2019, Henderson County will bill and collect property taxes for the City of Hendersonville. Tax bills will include both Henderson County taxes and the municipality tax on one combined bill for 2019.

  • Prior Year Tax Payments

    Overdue City taxes for 2018 and prior years will continue to be collected by the City of Hendersonville. Please call customer service at (828) 697-3052 or stop by City Hall to inquire about delinquent tax totals and to make payment.

City Hall
160 Sixth Ave. E.
Hendersonville, NC 28792

(828) 697-3052

Email Customer Service

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