Contact Information


joint tax flyer

​​​Tax Payments

  • Current Year Tax Payments 

    Beginning July 1, 2019, Henderson County will bill and collect property taxes for the City of Hendersonville. Tax bills will include both Henderson County taxes and the municipality tax on one combined bill for 2019.

  • Prior Year Tax Payments 

    Overdue City taxes for 2018 and prior years will continue to be collected by the City of Hendersonville. Please call customer service at (828) 697-3052 or stop by City Hall to inquire about delinquent tax totals and to make payment. 


View or Pay My Bills

The City of Hendersonville is pleased to offer multiple payment options for customers:

An Improved Customer Service Portal is provided to allow customers to pay and manage bills online. First time users will be prompted to register and link to their customer account. All the information to get started is available on the customer's billing statement. If your service is scheduled for disconnection and you are making an online payment you must notify customer service at (828) 697-3052 or via email at in order to prevent disconnection from occurring.

  • In Person or Mailed Payments 

City of Hendersonville
145 Fifth Avenue E.
Hendersonville, NC 28792

  • Payment by Phone

Please call (828) 697-3052 to make a payment over the phone. Pay-by-Phone is available 24/7. Outside of regular business hours, Pay-by-Phone can be selected by calling (828) 697-3052 and selecting Option 1. Pay-by-Phone is administered by a third-party automated payment service that accepts Visa, MasterCard, Discover and electronic check.


To utilize our payment systems please make sure you have the following information on hand.

For Utility Bills and General Bills:

  • Your account number and/ or your customer ID number (located on your billing statement)
  • Credit card, debit card or checking account information
  • Valid e-mail address for confirmation receipt (on-line payment only)

Parking Tickets:

  • Your ticket number located on your parking ticket
  • Credit or debit card or checking account information


If you are encountering an issue paying your bills, contact customer service at (828) 697-3052.