Strategic Plan Updates

Strategic Plan Quarterly Summary

Overall Strategic Plan Progress

Significant Quarterly Updates

Public Safety

  • Plans: Flood response procedure continues to move forward. Work needs to be done to advance updates to the commercial maintenance code.
  • Quick Response Vehicle: Utilized for 11.3 days per month, responding to 48% of calls when in service.

Compensation, Benefits, & Staff Development

  • Living Wage: % of workforce above living wage increased from 77.1% to 78.4%..

Strong Infrastructure

  • Street Cut Repairs: Slight decrease in cut repair efficiency from 71.7% of cuts repaired in 30 days last quarter to 69.1% repaired in 30 days this quarter.
  • Stormwater: Master plan and funding updates provided at the regular December meeting.

Strategic Housing Plan

  • Entitlements: 584 units were entitled in calendar year 2025.  None of the entitled units in 2025 received low income housing tax credits (LIHTC).

Growth Management & Community Character

  • Design Standards: Moving forward for the downtown district, expected Spring 2026.
  • Ordinance Updates: Floodplain ordinance and unified development ordinance updates need to become a priority for 2026. 

Invest in Parks

  • Patton & Whitmire: City Council decided on a conceptual plan and has released staff to begin schematic design.

Enhance Sustainability

  • Solid Waste: RFID tags are being installed.

Transportation Planning

  • Issue a Transportation Bond: GO bond program approved by Council and moving forward to vote on the March primary ballot.
  • Biking: Grant received to update the City's Bicycle Plan.

City Boards & Volunteers

  • Citizen's Academy: Significant progress has been made in launching the City's citizen academy.

Support Downtown Businesses

  • Grants: Downtown grant programs continue, including an award of $6,000 for the former Jane Asher building.

Key Quarterly Achievements

Public Safety

  • Police Social Worker: New team member hired this quarter.
  • Downtown Violations: Consistently less than 5 active violations in the district each quarter of 2025 (currently, zero).

Compensation, Benefits, & Staff Development

  • No Key Achievements to report for Q2 of FY26.

Strong Infrastructure

  • Master Plan Updates: Both the water treatment and water distribution master plan updates have been completed.
  • 15MGD Expansion: Generational and transformational projects including the French Broad River Intake and the Water Treatment Plant Filter projects have been completed, expanding the plant capacity to 15 million gallons per day.

Strategic Housing Plan

  • Housing Plan: City Council adopted the City's Strategic Housing Plan.

Growth Management & Community Character

  • No Key Achievements to report for Q2 of FY26.

Invest in Parks

  • No Key Achievements to report for Q2 of FY26.

Enhance Sustainability Citywide

  • No Key Achievements to report for Q2 of FY26.

Transportation Planning

  • No Key Achievements to report for Q2 of FY26.

City Boards & Volunteers

  • Identify Best Practices for Citizens Academy: Academy to launch in March 2026.

Support Downtown Businesses

  • No Key Achievements to report for Q2 of FY26.