image of coronavirus under microscope

The City of Hendersonville and Henderson County are currently under the following State Order: 

Executive Order 204 (March 26 at 5 p.m. - April 30 at 5 p.m.)

As North Carolina’s numbers continue to show improvement and vaccine distribution increases, Governor Roy Cooper announced that the state will carefully ease some of its COVID-19 restrictions. Executive Order 204 will take effect on March 26 at 5 p.m. and is set to expire April 30 at 5 p.m. Executive Order No. 204 has three general categories of occupancy restrictions: up to 100 percent capacity, 75 percent capacity, and 50 percent capacity. All businesses must continue to maintain the 6 feet of distance requirement between patrons and implement other safety protocols as they expand their capacity. Executive Order No. 204 will also increase mass gathering limits. The number of people who may gather indoors will increase from 25 to 50 and the number of people who may gather outdoors will increase from 50 to 100. This Order also fully lifts the restriction on the late-night sale and service of alcoholic beverages on bars, restaurants, and other establishments.

Executive Order 204 FAQ

North Carolina COVID-19 Updates


Vaccine Information


The City of Hendersonville, in partnership with Henderson County, Henderson County Department of Public Health, and Henderson County Emergency Management, has been monitoring Coronavirus (COVID-19) since it was first announced as a potential threat. The health and safety of our community is our highest priority. The City is always working to ensure the continuity of government so that critical services continue without interruption.

North Carolina Coronavirus Information Hotline: (866) 462-3821

COVID-19 North Carolina Data Dashboard


General COVID-19 Public Health Information

If you have specific questions related to your health and COVID-19, contact your primary health care provider or call the following:

North Carolina Coronavirus Information Hotline: (866) 462-3821

The City of Hendersonville follows the guidance of agencies that monitor public health, as it relates to the coronavirus and any other major public health issue. These include the Centers for Disease Control (CDC), the North Carolina Department of Health and Human Services, and the Henderson County Department of Public Health.

Additional CDC Guidance to Prevent the Spread of COVID-19

Public Health Resources

Henderson County Department of Public Health      

North Carolina Department of Health and Human Services

Centers for Disease Control

Henderson County Emergency Management

Pardee Health



Facility Closures / Restrictions

The City Hall lobby is open to the public for accessing Customer Service, utility payment window, and Hendersonville Police Department services. For business at other City facilities, individuals should contact the appropriate department or staff member to make an appointment.

 Customer Service

  • Customers can pay bills online 
  • Pay by phone by calling Customer Service at (828) 697-3052
  • Mail payment to 160 Sixth Avenue E. Hendersonville, NC 28792
  • Payment drop boxes available in the City Hall parking lot and lobby
  • Payment window in the lobby is open and customer service representatives can process payments, applications, and transfers from the payment window

City of Hendersonville parks and greenway trails are open, provided visitors comply with social distancing requirements. Visitors should remain at least 6 feet away from others and gatherings are limited to 100 people. Please practice social distancing when using basketball courts, playgrounds, tennis courts, pavilions, skate park, and dog park amenities. 

All non-essential visits, including tours and facility visits, to City of Hendersonville facilities have been suspended.

city hall sign

Public Meetings

Virtual Meeting Participation Guide

Meeting Cancelations and Postponements will be posted to the City’s Event Calendar.


Community Resources

United Way Call 2-1-1 for COVID-19 Assistance

Henderson County Food Pantries

Henderson County COVID-19 Response Fund

Emergency Resources provided by the YMCA


Henderson County Public Schools provides up-to-date student meal information and Learn from Home details


Henderson County Public School Student Meal Information

Henderson County Food Pantries

Community Meal Site List is provided by the Henderson County Education Foundation

Visit to find free meals for kids or Text FOODNC to 877-877

Hendersonville Restaurants Offering Carry-Out Food Service


Council on Aging for Henderson County

Coronavirus (COVID-19) Información en Español

Hola Carolina

Business Resources


Henderson County Chamber of Commerce

U.S. Small Business Administration

Coronavirus Emergency Loans Guide

Reopening a Building Safety Checklist (NFPA)

Reopening a Building Water System Information (CDC)


Visit VolunteerHendo to find ways in which you can help our community

Additional Resources

Support Local Business at 

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