Longer Customer Service Wait Times Expected

City of Hendersonville Customer Service is currently experiencing staffing shortages. Customers may experience longer than normal wait times when calling by phone or waiting in line for the payment window. We encourage customers to utilize our online payment options available at https://www.hendersonvillenc.gov/paymybill.

Customers are also asked to practice the 3 W’s when visiting the payment window in person: wear a mask, wait six feet apart, wash hands or use hand sanitizer.

We appreciate your patience and cooperation in this matter.