image of coronavirus under microscope

The City of Hendersonville and Henderson County are currently under the following Stay At Home orders. 

Henderson County Stay At Home Order

North Carolina Stay At Home Order


The City of Hendersonville, in partnership with Henderson County, Henderson County Department of Public Health, and Henderson County Emergency Management, has been monitoring Coronavirus (COVID-19) since it was first announced as a potential threat. The health and safety of our community is our highest priority. The City is always working to ensure the continuity of government so that critical services continue without interruption.

North Carolina Coronavirus Information Hotline: 1-866-462-3821

AdventHealth Triage Nurse Hotline: 828-681-2300

Pardee COVID-19 Helpline: 828-694-8048

COVID-19 City of Hendersonville Story Map

General COVID-19 Public Health Information

If you have specific questions related to your health and COVID-19, contact your primary health or call the following:

AdventHealth Triage Nurse Hotline: 828-681-2300

North Carolina Coronavirus Information Hotline: 1-866-462-3821

The City of Hendersonville follows the guidance of agencies that monitor public health, as it relates to the coronavirus and any other major public health issue. These include the Centers for Disease Control (CDC), the North Carolina Department of Health and Human Services, and the Henderson County Department of Public Health.

Three Critical Steps to Slow Spread of COVID-19

There are critical steps that you, the public, can take to slow the spread of COVID-19.  While these steps may not be easy ones to take, they are imperative to slow the spread of this virus.

  • STAY HOME.  Limit contact with others by only going out for food, medicines, to exercise, or to take care of essential concerns.  Staying home is the best way to limit your exposure and thus, your family’s exposure.  The #StayHome movement is one that we should all belong to during this time.

  • STAY UPDATED.  Get reliable information and facts from websites like and  Pay very close attention to your public health leaders at your local, state and national levels.  Consult your health care providers for information specific to your health. Additionally, North Carolina has established a coronavirus information hotline number at 1-866-462-3821.

  • STAY ISOLATED.  Do not pursue COVID-19 testing if you have a mild illness.  If you’re not sick enough to need medical care, a positive COVID-19 test will not change what you should do.  If you have a fever and signs of respiratory illness, including a cough, you should stay home for at least 7 days after the first sign of being ill.  You should not leave isolation until you have no fever for at least 3 days and until your other symptoms are much improved.  The people that you live with, should also stay home and monitor for signs of illness.  Testing is important only for those who are severely ill.

Following these important steps will help ease the burden on the important, life-saving medical supplies as well as help to limit the burden on the healthcare system.  Our first responders, health care workers, and public health workforce must stay well in order to care for those who become seriously ill.  We are all in this together. 

Additional CDC Guidance to Prevent the Spread of COVID-19

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand rub with at least 60% alcohol.
  • Avoid close contact with people who are sick.
  • Clean and disinfect surfaces and objects that are used often, such as cellphones, door knobs, and light switches.
  • Cough or sneeze into your elbow or cover your nose and mouth with a tissue.
  • Avoid touching your face.
  • If you do become sick, stay home and limit contact with others in your home as much as possible. 

Public Health Resources

Henderson County Department of Public Health      

North Carolina Department of Health and Human Services

Centers for Disease Control

Henderson County Emergency Management

Screening Sites

Details about the Henderson County screenings sites are subject to change. Call the following Triage Lines before showing up. 

Pardee Health: 828-694-8048​

AdventHealth: 828-681-2300

Public Health Covid 19 graphic

Facility Closures / Restrictions

  • All City of Hendersonville office buildings are CLOSED to the public, with the exception of the City Hall lobby for the public accessing Hendersonville Police Department services. Individuals will only be permitted inside facilities by appointment only. Please contact the appropriate department or staff member by phone or email to make arrangements.
  • City of Hendersonville parks and greenway trails currently remain open, provided visitors comply with social distancing requirements described in Henderson County and the state's Stay At Home orders. Visitors should remain at least 6 feet away from others and all gatherings more than 10 people are prohibited. Playground equipment, pavilions, skate park, and restroom facilities are closed to the public. 

  • The Downtown Public Restrooms located at 125 5th Avenue E. are closed.
  • The Whitmire Center has closed.
  • All non-essential visits, including tours and facility visits, to City of Hendersonville facilities have been suspended.



City Service Updates

The City remains fully operational at this time; however, to protect our employees and the public, some city services have been temporarily suspended.

These measures are being put in place for the protection of the community, visitors, and employees to help slow the spread of COVID-19 and ensure the healthcare system is not overwhelmed. The City will continue to assess the situation and make changes as necessary.

Public Meetings

Government Meeting Engagement Dashboard has been created to involve citizens virtually. Please visit to provide public comment for City Council meetings and watch live streams of Council meetings.

Meeting Cancelations and Postponements will be posted to the City’s Event Calendar.

City of Hendersonville Cancelations / Postponements

Area event cancelation list provided by the Henderson County TDA

Community Resources

United Way Call 2-1-1 for COVID-19 Assistance

Emergency Resources provided by the YMCA


Henderson County Public Schools provides up-to-date student meal information and Learn from Home details


Henderson County Public School Student Meal Information

Community Meal Site List is provided by the Henderson County Education Foundation

Visit to find free meals for kids or Text FOODNC to 877-877

Hendersonville Restaurants Offering Carry-Out Food Service


Council on Aging for Henderson County

Coronavirus (COVID-19) Información en Español

Hola Carolina

Business Resources


Henderson County Chamber of Commerce

U.S. Small Business Administration



Additional Resources

Support Local Business at 

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