If you need to update your contact information or ACH information, please use our Information Update Form to submit a change request to the Customer Service. Please do not use this form to start or stop utility service. Please see the links below if you need to start or stop service.
Starting New Water/Sewer Service-New or Existing Customers
Stopping Water/Sewer Service
If you need to reach the Customer Service Team, please call (828) 697-3052 or e-mail.