Customer Service Contacts

Customer Service Contacts

Customer Service Physical Address & Telephone Number-

Customer Service Team e-mail
City of Hendersonville
145 Fifth Avenue East
Hendersonville, NC 28792

Main Customer Service Line (828) 697-3052

Customer Service Payment Address:

City of Hendersonville
P.O. Box 603068
Charlotte, NC 28260

Helpful Additional Contacts

City of Hendersonville Operations Center
305 Williams St.
Hendersonville, NC 28792

Water and Sewer Operations Main Line (828) 697-3073
Water and Sewer Emergency Line (828) 891-7779

Public Works and Sanitation (828) 697-3084


Contact Us

Please provide as much detail as possible with your inquiry. A customer service representative will contact you within two (2) business days. If you are having a Water/Sewer emergency during normal business hours, please contact the Dispatch at (828) 697-3025. Water/Sewer emergencies after hours please call (828) 891-7779. Please do not use this form for  new accounts or disconnection-related inquiries.