Customer Service Contacts

Customer Service Contacts

Customer Service Physical Address & Telephone Number-

Customer Service Team e-mail
City of Hendersonville
145 Fifth Avenue East
Hendersonville, NC 28792

Main Customer Service Line (828) 697-3052

Helpful Additional Contacts

City of Hendersonville Operations Center
305 Williams St.
Hendersonville, NC 28792

Water and Sewer Operations Main Line (828) 697-3073
Water and Sewer Emergency Line (828) 891-7779

Public Works and Sanitation (828) 697-3084


Contact Us

Please provide as much detail as possible with your inquiry. A customer service representative will contact you within two (2) business days. If you are having a Water/Sewer emergency during normal business hours, please contact the Dispatch at (828) 697-3025. Water/Sewer emergencies after hours please call (828) 891-7779. Please do not use this form for  new accounts or disconnection-related inquiries.