Bill Payment Options:
Bill Payment Address:
City of Hendersonville
P.O. Box 603068
Charlotte, NC 28260
*This is a platform for all bills falling outside of the categories represented in the other links listed above
The City of Hendersonville is pleased to offer multiple payment options for customers interested in using their credit card, debit card or checking account to pay their bill online or to use our new pay-by-phone option. All online and Pay-by-Phone options are administered by a third-party automated payment service that accepts Visa, MasterCard, Discover and electronic check. You can pay from wherever you are 24/7 by calling the City of Hendersonville automated customer service line at 828-697-3052 or through our online portal. Customers also have the option of paying via bank draft from a checking account.
Payments made via credit card, debit card, electronic check or by phone will be posted to your account on the next business day. If your service has been disconnected or is due to be disconnected you will need to speak to a customer service representative who will determine the amount you need to pay to restore or maintain your service.
To utilize the online payment or pay-by-phone systems please make sure you have the following information on hand.
For Taxes & Parking Tickets-
- Your bill number or ticket number located on your billing statement/parking ticket
- Credit or debit card or checking account information
For Utility Bills, Brightwater Loans, & General Bills-
- Your account number and/ or your customer ID number (located on your billing statement)
- Credit card, debit card or checking account information
- Valid E-mail address for confirmation receipt (on-line payment only)
PLEASE NOTE- For online and Pay-by-Phone transactions, there will be a $2.95 transaction fee per transaction for credit/debit card payments or e-check. This fee is levied by the third party processor (not the City) to use the online or pay-by-phone option.