Title VI and ADA
What is Title VI?
Title VI, 42 U.S.C. § 2000d et seq. was enacted as part of the landmark Civil Rights Act of 1964. It prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving federal financial assistance. Programs that receive federal funds cannot distinguish among individuals on the basis of race, color, national origin, sex, age or disability, either directly or indirectly, in the types, quantity, quality, or timeliness of program services, aids or benefits that they provide or the manner in which they provide them. You may view the City's Title VI Plan and related documents in English and Spanish below.
The City of Hendersonville complies with Title VI of the Civil Rights Act of 1964 and other pertinent nondiscrimination authorities, and will not exclude from participation in, deny the benefits of, or subject to discrimination any person based on race, color, national origin, limited English Proficiency, income-level, sex, age, or disability (or religion, where applicable), under any programs or activities conducted or funded by the City of Hendersonville.
ATTENTION: If you speak a language other than English, the North Carolina Relay service is available to you, free of charge by calling 711 or toll free 888-825-6570
ATENCIÓN: Si habla un idioma que no sea inglés, el servicio de retransmisión de Carolina del Norte está disponible para usted, sin cargo, llamando al 711 o al número gratuito 888-825-6570.
Anyone with a hearing or speech impairment may use Relay NC, a free telecommunications relay service that enables people who are Deaf, Hard of Hearing or DeafBlind to place or receive phone calls. This service may be used to call the City of Hendersonville. Relay NC can be accessed by dialing 1-800-735-2962 (TTY) or 1-800-735-8200 (Voice), Voice Carry-Over:711 or 877-735-8260, Hearing Carry-Over:711 or 800-735-2962, Speech-to-Speech:711 or 877-735-8261, Spanish Relay:711 or 888-825-6570. For more information, please visit the Relay NC website at: https://relaync.com/
Any person who believes they have been wronged by a discriminatory act (action or inaction) of the City of Hendersonville or its funding recipients, has the right to file a complaint with the City of Hendersonville. The Discrimination Complaint Form is included in Appendix D of the Title VI Plan and is available in the documents below. You may also file a complaint online, in person, by mail, fax, or email with the Title VI Coordinator. The link to the online form is in the documents below (titled digital submission). The Title VI Coordinator will assist persons requesting accommodation in filling out the form. Her contact information is below:
City Clerk, Title VI Coordinator
160 Sixth Ave. East
Hendersonville, NC 28792
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Compliant Portal, at the following link: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
The Title VI Plan documents may be found below. You may fill out an online complaint form here.
What is ADA?
Title II of the Americans with Disabilities Act (ADA) regulates programs, activities and services provided by state and local governments. As such, City of Hendersonville must comply with this section, which states: “no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by any such entity” (42 USC Sec. 12132; 28 CFR Sec. 35.130).
In accordance with Title II, the City of Hendersonville conducted an ADA compliance self evaluation of its facilities on public property and in public rights-of-way. With this information, an ADA Transition Plan was developed to share findings of the self-evaluation and to establish strategies for improving ADA accessibility within our community.
The City’s ADA Transition Plan, initially adopted January 26, 1993, focused on public access to city facilities and taking measures to perform corrective work to remove any barriers to persons with disabilities. Improvements were completed in phases beginning in 1993 and concluding in 1995. Ongoing infrastructure assessments will be conducted by each department to report any barriers that may be present to the ADA Coordinator. The ADA Coordinator will work with the City Manager or his/her designee to prioritize the removal of barriers if immediate solutions may not be reached. Current building code requires compliance with ADA standards.
The City is committed to updating the ADA Transition Plan with oversight of the City Manager and the City Council. Involvement of other community leaders and support organizations is, and will continue to be, a critical part of the ADA transition process.
The City of Hendersonville is committed to providing accessible facilities, programs and services for all people in compliance with the Americans with Disabilities Act (ADA). Should you need assistance or an accommodation for a City meeting, please contact the City Clerk no later than 24 hours prior to the meeting at 697-3005.
File an ADA Complaint
To file a complaint with the City’s ADA Coordinator for facility signage; public buildings and spaces; or pedestrian facilities and public rights of way please contact the City's ADA Coordinator. His contact information is below.
Public Works Director, ADA Coordinator
160 Sixth Ave. East
Hendersonville, NC 28792