Billing Assistance Options
If you are having difficulty paying your utility bill, please contact the agencies listed below for assistance options:
Helping Hand Outreach through Interfaith Assistance Ministry
239 Third Ave E.
Hendersonville, NC 28792
Phone: (828) 693-4181
NC 2-1-1 is a United Way information referral service connecting callers to local health and human services resources
*The City of Hendersonville, NC is not responsible for the content of any external websites. Any questions related to the services provided by these organizations should be directed to the organization in question.
Customers, who are having difficulty paying their utility bills, may request contact Customer Service Team. Requests can be made by calling (828) 697-3052. Please be advised, Payment Arrangements are discretionary and the City of Hendersonville is not obligated to grant them. Requests for Payment Arrangements will be assessed on a case-by-case basis.