Automatic Bank Draft

The City of Hendersonville Water and Sewer utility is offering customers a one-time $25.00 credit for any existing water account customer, not already on automatic bank draft,  who signs up for automatic bank draft between the period of March 1, 2017 through June 1, 2017.  To learn more about getting this one-time credit please contact customer service at 828-697-3052 or customerservice@hvlnc.gov

The City of Hendersonville Water & Sewer Department offers Automatic Bank Draft to its customers and multiple ways to enroll.

You can submit the form online here or download the Automatic Bank Draft Form, print and complete it and mail it to:

Hendersonville Water and Sewer 
145 Fifth Avenue East
Hendersonville, NC 28792 

Or

You can just drop it off at the Payment window located on the first floor of City Hall (located at the corner of 6th Ave. & King St) anytime between 8:00 a.m. - 5:00 p.m., Monday-Friday.

Please note, you will continue to receive your bill each month, as before, to give you information concerning your consumption, as well as the bill amount. Once your banking information has been set up in our system a notation will appear on your next bill stating “TO BE PAID BY BANK DRAFT”. Please continue paying your bill until you see this statement appear on your bill. Your bank account will be charged the “TOTAL AMOUNT DUE” on the “Due Date” that appears on your bill. 

If you have any questions, please call us at (828) 697-3052.