ALERT! Report of Bogus Phone Calls

scam alert imageThe City has received a report in which individuals fraudulently claiming to be Hendersonville Water and Sewer employees make unsolicited calls or ‘robocalls’ to customers and demand that they provide their credit card number for an outstanding bill.  If you receive a phone call from someone claiming to be from the City of Hendersonville Water and Sewer Department requesting you to make a payment over the phone, hang up immediately and do not provide any personal information to the caller. If you are not sure whether you have a legitimate water bill outstanding, please contact customer service directly at (828)697-3052, or via email.

For more information on identifying and reporting scams and frauds, please visit


Posted by Tammie Monday, July 31, 2017 2:36:00 PM